Real reviews from businesses shipping with Shippo

See what merchants and teams are saying across app stores, review platforms, and customer feedback.
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What customers say about Shippo

July 16, 2026
“Companies like Shippo are bridging the gap between carriers and users. It’s so hard to even talk to carriers, let alone integrate with them. With Shippo, in a couple hours we were ready to have a label generation machine that integrates with all the carriers.”
Victor
July 1, 2026
“With Shippo, we reached a much broader audience, grew sales, and adapted our business in a way that gave us more time to focus on what we love.”
Tri-An
July 14, 2026
“With Shippo, we reached a much broader audience, grew sales, and adapted our business in a way that gave us more time to focus on what we love.”
Carol
4.8
Average rating
1,200+
Reviews
4.2M
Businesses trust Shippo
90%
Potential savings on shipping labels

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10/10 ratings

Based on recent NPS submissions
10/10
10.12.26
“Good prices. Site easy to navigate.”
10/10
10.12.26
“very good shipping tracking and best pricing”
10/10
10.12.26
“I like the price and the easy to made the shipping labe”
10/10
10.9.26
“The web app is simple, straightforward, and free, which is hard to beat.”
10/10
10.8.26
“We LOVE Shippo. Saves me time and money!”
10/10
10.8.26
“best rates and simple to use.”
10/10
10.8.26
“Truly incredible experience, that can't be beaten elsewhere!”
10/10
10.8.26
“It's so easy to use, and anyone can sign up effortlessly”
10/10
10.7.26
“im fine with how you are already”
10/10
10.6.26
“customer service help it's been fast and answered by humans”
10/10
10.6.26
“Love the savings, the website is easy and works well.”
10/10
10.6.26
“USER FRIENDLY, SIMPLE TO USE, GIVES YOU RATE OPTIONS”

Wall of love

"I love this app it has great rates and works very well, and is very easy to use. I can even do international shipping easily very good app I love it."
The Source Matters Store
02.03.26
"We process a ton of in-store purchases that need shipping and unless we processed that sale through our online store, we couldn't access the deals Shopify had for our online orders. Shippo lets us ship out for such a good deal. 5/5. Great service"
The Zoo Gallery
02.03.26
"Great experience with Shippo so far! Easy integration, good customer service, decent pricing, and a relief to have an option to ship hazmat that works with Shopify."
DecantPlanet
02.03.26
"Very solid app – does exactly what it’s supposed to do. Easy to set up, stable in daily use and no issues so far. Definitely recommended if you’re looking for a clean and reliable shipping setup."
Brandl Nutrition
01.19.26
“Shippo is a great way to ship your items I love this site”
Balcomfamilycreati
12.30.25
“So glad I tried Shippo as it makes the fulfillment side much easier and more cost effective. To get started there is no cost, the price was about 70% less than what I paid on UPS.com. I couldn't be happier - what an amazing service built right into WIX Studio.”
Karl8425
12.29.25
“Easy to use, Easy to set up and understand! Thank you!”
Info7265978
12.06.25
“I've been using Shippo since I started my business in 2021. The experience is great so far, from helpful dispute process to low shipping fees. This makes my life easier.”
Pierre Properties
11.10.25
"Completely made the process easier! Cost effective rates. Shopify does partner with great companies, making it less stressful for me as a store owner. Thank you so much."
Shop Chateau Marchetti
04.05.25
"It is a great resource for our small business. They have great prices. We have our Etsy Shop directly connected to our account, so we don't have to input customer information."
Janice R
05.31.26
"I enjoy working with Shippo for all my shipping needs. They’re easy and efficient. Keep up the good work."
Kianga J
05.16.26
"The pricing is great in comparison to typical retail pricing. I did have a billing issue with UPS and after a quick email to Shippo support they resolved it immediately. They also proactively provided tips on how to avoid similar problems in the future."
Peter K
05.11.26

Why customers love Shippo

Best shipping rates

Instantly get the lowest-possible shipping rates for USPS, UPS, FedEx etc. Plus, compare rates for 40+ carriers at once.

Easy-to-use Web App

Easily manage all of your carriers, shipping operations, and integrations from our user-friendly web app.

Shareable tracking

Automatically email tracking information to customers so they know when to expect a package delivery.

Automatic syncing

Integrate Shippo with your e-commerce platform or marketplace to seamlessly pull in orders to fulfill.

Hassle-free returns

Create return labels for packages whether or not the outbound label was generated using Shippo.

Address validation

Validate your delivery addresses to make sure the package arrives at its rightful destination.

Package insurance

Protect your bottom line in the unlikely event something happens to your package.

At-a-glance analytics

Access an at-a-glance view of your shipping spend, efficiency, and history.

Convert trust into action

Everything you need for professional-grade shipping and deep discounts from top carriers.
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