Real reviews from businesses shipping with Shippo

See what merchants and teams are saying across app stores, review platforms, and customer feedback.
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What customers say about Shippo

July 16, 2026
“Companies like Shippo are bridging the gap between carriers and users. It’s so hard to even talk to carriers, let alone integrate with them. With Shippo, in a couple hours we were ready to have a label generation machine that integrates with all the carriers.”
Victor
July 1, 2026
“With Shippo, we reached a much broader audience, grew sales, and adapted our business in a way that gave us more time to focus on what we love.”
Tri-An
July 14, 2026
“With Shippo, we reached a much broader audience, grew sales, and adapted our business in a way that gave us more time to focus on what we love.”
Carol
4.8
Average rating
1,200+
Reviews
4.2M
Businesses trust Shippo
90%
Potential savings on shipping labels

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10/10 ratings

Based on recent NPS submissions
10/10
10.12.26
“Good prices. Site easy to navigate.”
10/10
10.12.26
“very good shipping tracking and best pricing”
10/10
10.12.26
“I like the price and the easy to made the shipping labe”
10/10
10.9.26
“The web app is simple, straightforward, and free, which is hard to beat.”
10/10
10.8.26
“We LOVE Shippo. Saves me time and money!”
10/10
10.8.26
“best rates and simple to use.”
10/10
10.8.26
“Truly incredible experience, that can't be beaten elsewhere!”
10/10
10.8.26
“It's so easy to use, and anyone can sign up effortlessly”
10/10
10.7.26
“im fine with how you are already”
10/10
10.6.26
“customer service help it's been fast and answered by humans”
10/10
10.6.26
“Love the savings, the website is easy and works well.”
10/10
10.6.26
“USER FRIENDLY, SIMPLE TO USE, GIVES YOU RATE OPTIONS”

Wall of love

“We had the good fortune to have a video go viral online which generated an enormous numbers of sales literally overnight. I was up and running on Shippo within an hour. It's worked flawlessly and I highly recommend it. Thanks Shippo.”
Paratus Self-Defense LLC
02.24.26
“Making labels is so easy with Shippo! The setup time is almost nothing. I love that I get to see prices for USPS, UPS, FedEx and DHL so I can easily choose the service I want to use. If I need customer service, they get right back to me.”
Carmen My Healing Garden
02.22.26
"Have been using Shippo for YEARS and have tried others as well as directly thru Shopify - nothing compares. LOVE Shippo!"
Rachel Flam Design
02.19.26
“Really love shippo, integration with WiX is superb and really simplifies my day to day packing/shipping process. Saves me time! Thank you Shippo <3”
Guruautowerks
02.18.26
“The best tool I have to quickly ship packages for my company, great rates, easy interface, no issues”
Orders7455
02.17.26
"I have been using Shippo for years. Shippo is easy to use, even for someone not very tech savvy. I run a small business and I needed something that could scale with me as I grow. This platform has everything and plugs into shopify sites. 10/10"
Self Care With Skye
02.06.26
"I have been with Shippo since 2018, and it has been the best company for my business shipping needs. Their platform is easy to use, and the prices always beat out USPS."
Majesty Hair Care
02.05.26
"Switched back to Shopify one time to try to save Shippo's small fee and instantly regretted it. Literally switched back 1 day later."
Edgy Pickleball
02.04.26
"I find Shippo easy to use. We ship anywhere from a couple to 50 packages a day from our own store and Amazon. Both sync up well, and we get great rates whether we're shipping a couple of lip balms or 50 lbs of product to a wholesale account."
Avital's for Wholesale Partne
02.04.26
"I use Shippo so much (daily) and have never had any issues. It syncs my orders and gives me a great deal on shipping. This seems like the perfect integration for Square if you're using it for retail. International customs documents are easy and simple."
Obsidian Revival
05.06.26
"This has made my life, and the life of the people at the post office so much better. Whether you ship a few times a week, or a load each day, this program makes it quick and easy. I also like the address verification feature. I'd recommend this."
Chadwestport
05.05.26
"I Love Shippo. great app for shipping. And they are affordable and let you know if an address is high risk."
Pretty Lovely Pieces
05.04.26

Why customers love Shippo

Best shipping rates

Instantly get the lowest-possible shipping rates for USPS, UPS, FedEx etc. Plus, compare rates for 40+ carriers at once.

Easy-to-use Web App

Easily manage all of your carriers, shipping operations, and integrations from our user-friendly web app.

Shareable tracking

Automatically email tracking information to customers so they know when to expect a package delivery.

Automatic syncing

Integrate Shippo with your e-commerce platform or marketplace to seamlessly pull in orders to fulfill.

Hassle-free returns

Create return labels for packages whether or not the outbound label was generated using Shippo.

Address validation

Validate your delivery addresses to make sure the package arrives at its rightful destination.

Package insurance

Protect your bottom line in the unlikely event something happens to your package.

At-a-glance analytics

Access an at-a-glance view of your shipping spend, efficiency, and history.

Convert trust into action

Everything you need for professional-grade shipping and deep discounts from top carriers.
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